If you’re a CRED app user and facing any issues related to credit card payments, rewards, or CRED Coins, you might want to get in touch with their customer support. In this article, we’ll guide you through the CRED customer care number, how to contact their support team, and other alternative ways to resolve your queries.
📞 What is the CRED Customer Care Number?
As of now, CRED does not offer a direct customer care number for general inquiries. The company primarily provides support through in-app chat and email.
✅ Official CRED Support Email: support@cred.club
🛠️ How to Contact CRED Customer Support?
Here are the available ways to reach CRED’s support team:
1. In-App Support (Chat Feature)
CRED offers a convenient chat feature within the app.
Steps to contact via in-app chat:
- Open the CRED app.
- Tap on your profile icon (top-right corner).
- Go to ‘Help & Support’.
- Choose the topic or start chatting with the support team.
2. Contact via Email
You can also email your issues or queries to:
📧 Email ID: support@cred.club
Make sure to mention your registered mobile number and detailed query for a faster response.
📋 CRED Customer Support Contact Details at a Glance
Here’s a quick summary:
| Support Method | Details |
|---|---|
| 📞 Customer Care No. | Not Available |
| 💬 In-App Chat | Available in CRED App |
| support@cred.club | |
| 🌐 Website | www.cred.club |
🤔 Common Issues You Can Contact CRED For
Users can reach out to CRED for the following:
- Credit card bill payment failure
- CRED coins and rewards issues
- Transaction status queries
- CRED Cash or instant credit issues
- KYC verification problems
- Refund related concerns
🔒 Is It Safe to Share Card Details on CRED?
Yes, CRED is a secure platform and uses bank-grade encryption to handle your data. However, you should avoid sharing any sensitive information like CVV or OTP even with support.
📝 Final Words
Although CRED does not currently offer a customer care number, their in-app support and email service are highly responsive and efficient. Always make sure to contact CRED only through official channels to avoid scams.
If you still need help or are unsure about any transaction, don’t hesitate to use the CRED Help section in the app or write to their verified email address.
